I subscribed to BetterMe thinking it was a one-time purchase to try the service, but I was shocked when ₺750 was charged to my credit card—₺400 and ₺350 in separate transactions. I’ve been trying to cancel my subscription ever since, following various instructions, but nothing has worked. I don’t understand how this app operates. My subscription should have been canceled by now, yet I’m still being charged. I need this issue resolved immediately and a refund for the unauthorized charges. This situation is extremely frustrating, and I expect BetterMe to address it promptly. Please cancel my membership and refund the total amount charged.
I initially signed up for a trial membership with BetterMe, but I haven’t used it at all and decided I wanted to cancel. Despite multiple attempts, th...
I initially subscribed to the BetterMe app for 3 months, but they continued to charge me even after that period ended. Once I noticed, I immediately canceled the subscription. However, on October 3, I was charged again—₺400 and ₺115 in two separate transactions—even though I don’t have the app on my...
I purchased a 12-week subscription from BetterMe several months ago. Once that subscription period ended, I expected no further charges. However, I recently discovered that BetterMe charged my account twice at the new pricing rate, totaling approximately ₺700. I only noticed these charges a few days...
I discovered unauthorized charges on my card by BetterMe, even though I only purchased a one-month subscription. I never signed up for a recurring subscription and didn’t even use the one-month plan I initially paid for due to lack of time. I had already uninstalled the app from my phone, yet my car...
Comments