5
Gizem is very satisfied with the result
Resolved

BetterMe Continued Charges After Cancellation

January 19, 2024 10:28 pm
4,037
Gizem's Thank You Message
“Thank you 🙏🏼”

Even after I canceled my BetterMe subscription, my credit card continues to be plagued by unauthorized charges. After using the BetterMe app for a month, I made the decision to cancel my membership. Despite my successful cancellation, they persistently deduct ₺234.32 from my credit card on a regular basis. Surprisingly, there has been another ₺700 withdrawal. I'm incredibly frustrated because there doesn't seem to be a customer service number that I can reach. I've tried everything, and now I'm left with no other option but to vent my frustration here. I would like to request a refund for these unauthorized charges.

January 24, 2024 11:30 am (4 days after complaint)
Gizem
January 26, 2024 10:04 pm

My problem is solved, thank you 🙏🏼

Gizem
January 26, 2024 10:05 pm

Thank you 🙏🏼

January 31, 2024 4:20 pm

Hello! It was a pleasure to assist you. Have a great time! Best regards, The BetterMe Team

February 29, 2024 11:48 am
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