Canceling BetterMe Membership & Unwanted Charges

March 13, 2024 6:09 AM1,819

I would like to cancel my BetterMe subscription. I had already purchased a one-time program, but 10 days ago, two attempts were made to charge me for different amounts. If I have any memberships, I want them terminated. There is no way to cancel your membership on the Play Store. The app itself does not display any memberships that I can cancel. Despite this, several efforts were made to remove funds.

March 13, 2024 10:31 AM (4 hours after complaint)

Hello Ebtl F.! Thank you for sharing your complaint. Your request has been appropriately investigated and addressed. Please check your inbox and respond when you have a free moment. If you have any other questions or requests, we are ready to assist you. Sincerely, BetterMe Team

March 14, 2024 11:31 AM

Hello! Thank you for your comment. There is an option to cancel a subscription directly in the app (More → Manage Subscription) or by contacting our support team. We are always glad to help and find a solution together. Kind Regards, betterme

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