I recently checked my credit card statement and found an unauthorized charge of ₺770 from BetterMe at 2:30 AM. This charge happened without my consent or knowledge, and I didn’t even have an active membership. Previously, I was also charged over ₺700 without clear reason right after signing up, but I chose not to pursue it at the time. However, this new charge is unacceptable, especially since I’ve deleted the app and haven’t used it. BetterMe, I expect a full refund for these unauthorized charges immediately, as this is a serious violation. If this issue isn’t resolved promptly, I will escalate the matter to the Consumer Court and file complaints with relevant authorities. Please take action to address my grievance without delay.
I deleted the BetterMe app months ago and have not used the service since. I never signed up for any recurring subscription, and I made sure to remove...
I discovered unauthorized charges on my card by BetterMe, even though I only purchased a one-month subscription. I never signed up for a recurring subscription and didn’t even use the one-month plan I initially paid for due to lack of time. I had already uninstalled the app from my phone, yet my car...
I downloaded the BetterMe app and initially used it for a short period. Despite canceling the subscription and removing my permission, I later discovered that my payment card was left saved in the app without my consent. Worse, a new subscription fee of ₺350 was charged to my card without my authori...
BetterMe charged ₺252 to my card without my knowledge or consent. The app isn’t even installed on my phone. I urgently request a refund for this unauthorized transaction. Despite multiple emails to customer support, I have received no response. Additionally, there is no contact number available to a...
I purchased a single trial package from BetterMe for what was supposed to be ₺169.90, but I was immediately charged ₺179, which was already suspicious. Even more shocking, I later discovered that BetterMe continued to charge my credit card every month without my permission—₺350 in April, ₺420 in May...
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