I discovered unauthorized charges on my card by BetterMe, even though I only purchased a one-month subscription. I never signed up for a recurring subscription and didn’t even use the one-month plan I initially paid for due to lack of time. I had already uninstalled the app from my phone, yet my card was charged ₺350 and ₺420 on the same day, even after I canceled my membership.
This is unacceptable. I demand an immediate cancellation of my subscription and a full refund of the unauthorized charges. If this issue is not resolved promptly, I will escalate the matter to the Consumer Arbitration Committee and take legal action if necessary. BetterMe must address this problem urgently.
I recently discovered that BetterMe has been withdrawing money from my card without my permission. I initially purchased a one-month package, not a subscription, and due to lack of time, I wasn’t even able to use the app, including the one-month package I paid for. Despite not subscribing, I have b...
I subscribed to the BetterMe app for a one-month plan, but I recently discovered that ₺235 has been charged to my credit card every month for over a year. I received no notification or warning that the subscription would automatically renew if not canceled. Worse, I cannot find any contact number t...
I purchased a single trial package from BetterMe for what was supposed to be ₺169.90, but I was immediately charged ₺179, which was already suspicious. Even more shocking, I later discovered that BetterMe continued to charge my credit card every month without my permission—₺350 in April, ₺420 in May...
I initially purchased a one-month subscription to BetterMe, but I was shocked to see multiple unauthorized charges of ₺350 on my card without any prior notification. This is unacceptable and completely unethical. I have already canceled my subscription, but these charges should never have happened ...
I recently checked my credit card statement and found an unauthorized charge of ₺770 from BetterMe at 2:30 AM. This charge happened without my consent...
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