BetterMe charged ₺252 to my card without my knowledge or consent. The app isn’t even installed on my phone. I urgently request a refund for this unauthorized transaction. Despite multiple emails to customer support, I have received no response. Additionally, there is no contact number available to address this issue, leaving me with no direct point of contact.
This situation is unacceptable. It is frustrating that my account was charged without any approval or prior notification. I demand BetterMe resolves this matter immediately, processes my refund, and ensures no further unauthorized charges occur. Please address this issue promptly, as I feel taken advantage of by this lack of transparency and accountability.
I recently checked my credit card statement and found an unauthorized charge of ₺770 from BetterMe at 2:30 AM. This charge happened without my consent or knowledge, and I didn’t even have an active membership. Previously, I was also charged over ₺700 without clear reason right after signing up, but ...
I downloaded the BetterMe app and initially used it for a short period. Despite canceling the subscription and removing my permission, I later discovered that my payment card was left saved in the app without my consent. Worse, a new subscription fee of ₺350 was charged to my card without my authori...
I made a one-time payment of ₺179 for the BetterMe app—clearly marked as a one-time purchase, not a subscription. I always ensure to avoid automatic subscriptions on such platforms. However, the app has been charging ₺350 from my card every month without my knowledge or consent. I never received an...
Despite not using the BetterMe app, I’ve noticed that ₺115.64 is being charged to my credit card every month. The app isn’t even installed on my phone, and I never authorized any recurring payments. This is incredibly frustrating and unfair. I am requesting a full refund for all unauthorized charges...
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