I downloaded the BetterMe app and activated the free trial, but I stopped using it before the trial ended. When I reviewed my credit card statements, I discovered that since February 2024, I’ve been charged ₺420 per month, totaling ₺3360 over 8 months. I haven’t used the app since the trial, yet I’m unable to find any contact number or email to request a refund and cancel the subscription.
This lack of accessible customer support is incredibly frustrating. I urgently request a response to resolve this issue; otherwise, I will file a complaint with the Consumer Arbitration Committee. I also need guidance on how to cancel my subscription entirely.
I subscribed to the BetterMe app for a one-month plan, but I recently discovered that ₺235 has been charged to my credit card every month for over a year. I received no notification or warning that the subscription would automatically renew if not canceled. Worse, I cannot find any contact number t...
I discovered that BetterMe has been charging my credit card every month without my consent. I only purchased a one-month package and never activated or agreed to any recurring subscription. I installed the app on my Android phone but never actively used it — not even the single month I initially pai...
I downloaded the BetterMe app and signed up for a trial subscription just to test it out. I canceled the trial within the allowed period and never used the app again. Despite this, I recently noticed that BetterMe has been charging me ₺98 every month without my permission. I’m shocked that a compan...
I originally signed up for BetterMe in June 2024 just to test it out and paid ₺179 at that time. I never used the service beyond that initial trial and even deleted the app from my phone shortly after. Recently, while reviewing my credit card statement, I was shocked to discover that BetterMe has be...
Last year, I subscribed to the BetterMe mobile app through the App Store, but after a few months I canceled the subscription through the same platform. Currently, BetterMe does not appear in my active subscriptions list. However, since September 15, 2024, I have noticed that ₺350 has been charged ev...
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