I subscribed to the BetterMe app for a one-month plan, but I recently discovered that ₺235 has been charged to my credit card every month for over a year. I received no notification or warning that the subscription would automatically renew if not canceled.
Worse, I cannot find any contact number to address this issue or request a refund. This lack of transparency and poor customer service is incredibly frustrating. I demand immediate assistance to cancel my subscription and process a refund for the unauthorized charges. If this issue is not resolved promptly, I will escalate the matter to the Consumer Arbitration Committee. BetterMe must take responsibility and improve its practices.
I downloaded the BetterMe app and subscribed for only one month. However, after my one-month subscription ended, the app started charging ₺234 from my card every month without my authorization. I have tried to find a contact number to request a refund and cancel the subscription, but I could not lo...
I discovered unauthorized charges on my card by BetterMe, even though I only purchased a one-month subscription. I never signed up for a recurring subscription and didn’t even use the one-month plan I initially paid for due to lack of time. I had already uninstalled the app from my phone, yet my car...
I downloaded the BetterMe app and activated the free trial, but I stopped using it before the trial ended. When I reviewed my credit card statements, I discovered that since February 2024, I’ve been charged ₺420 per month, totaling ₺3360 over 8 months. I haven’t used the app since the trial, yet I’m...
I recently discovered that BetterMe has been withdrawing money from my card without my permission. I initially purchased a one-month package, not a subscription, and due to lack of time, I wasn’t even able to use the app, including the one-month package I paid for. Despite not subscribing, I have b...
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