I purchased cryptocurrencies during a pre-sale on Best Wallet, but now my balance is showing zero. The system seems to have logged me out automatically, and when I try to log back in, it creates a new wallet instead of restoring my existing one. The new wallet also shows no funds.
I have no idea what caused this issue, and I cannot find a solution. Where are my pre-sale tokens? I need a clear explanation and a fix for this problem immediately.
If anyone from Best Wallet can assist, I would appreciate it. Otherwise, I will have to escalate this issue to the relevant financial and legal authorities. I expect a swift resolution!
I participated in a pre-sale on Best Wallet, and my tokens were visible in my wallet. I was about to set up 2FA verification, but suddenly, everything disappeared. Now, my tokens are completely gone, and even the ETH I had sitting in my wallet has vanished. I have no idea what happened, and I can't...
I opened my Best Wallet only to find it completely empty—all my funds and presale tokens were gone! I never shared my information with anyone, and the only change I made was updating the app. After that, everything disappeared. I have tried researching solutions, but I can’t find a fix. There’s no ...
Best Wallet logged me out, and when I logged back in, my entire balance was gone. All the coins I purchased now show as zero, and I have no idea what happened. Strangely, my location shows as Balıkesir, but I haven’t received any emails or security notifications regarding this issue. I am unable to...
I recently logged into my Best Wallet account, only to find that all of my assets were gone. Everything has disappeared—my balance shows zero, the transaction history is completely empty, and it looks like my entire wallet has been reset. I have no idea where my coins went or how this could have hap...
I have been using Best Wallet, but recently, the app started freezing and lagging, making it nearly impossible to log into my wallet. I assumed it was a temporary issue and waited a few days, hoping it would resolve itself. Unfortunately, it did not. To fix the problem, I uninstalled and reinstalle...
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