Hello, I urgently need help regarding a serious issue with my Best Wallet account. I had purchased 410,000 Solaxy Coins during the presale, and everything was visible in my account—until today. Now, it suddenly shows 0 coins, and my $700 worth of Solaxy is missing entirely. It’s not in my dollar balance either, and there's no trace of it anywhere.
This is a significant amount of money, and I demand to know what happened. There was no notification, no transaction history, and no explanation for this disappearance. I trusted Best Wallet with my investment, and this kind of issue is unacceptable.
I expect immediate action from Best Wallet to restore my coins and full balance or explain what happened. This needs to be resolved right away, or I will escalate the issue through every available channel.
After updating the Best Wallet app, I logged back into my account and was shocked to see that my Solaxy coins—purchased during the presale—are completely gone. The wallet now shows a balance of zero, and none of my coins are visible anywhere. I invested in these coins a long time ago and have been ...
Today, I experienced a serious issue with my Best Wallet account when I discovered that 366,666 Solaxy tokens, which were previously visible in my wallet, suddenly disappeared without warning. Earlier this morning, my tokens were clearly displayed in my account, but now they are completely gone. Des...
I purchased Solaxy coins through Best Wallet, and now my balance shows 0—as if I never bought anything. Every time I check my wallet or click on "show Solaxy," it still displays a zero balance. This is incredibly frustrating because I followed every step properly, but I can’t see any of the coins I ...
I want to share a negative experience I had with Best Wallet and the Solaxy network. After making several transactions on these platforms, I suddenly lost access to the balance in my account. I immediately contacted the support team, expecting help or at least an explanation—but I was completely ign...
I’m completely locked out of my Best Wallet account and can’t access the Solaxy coins I purchased. Every time I try to log in, the system either fails to load or doesn’t recognize my credentials, even though I haven’t made any changes. This issue has left my funds frozen, and I have no way of recove...
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