I waited for three weeks for my order, which was marked as "being prepared." I reached out multiple times to Bershka, seeking an update, but unfortunately, I never got a clear response. After all that waiting and effort, I checked the status only to discover that my order had been canceled without any notification. This is not the first time I’ve encountered a problem with them. It has happened before, and sadly, it appears they persist in treating their customers with the same lack of care. I am frustrated with the way my time is being wasted and I expect Bershka to enhance their order fulfillment and communication processes.
I placed an order with Bershka (order number 40262902146) online, and it has been 9 days without any progress. My order is still showing as "preparing," and it hasn’t even been shipped yet. I’m extremely disappointed with how slow the process is for such a large company. This kind of delay makes me ...
After making me wait a month for my order, Bershka cancelled it without giving me a reason or calling. Why did you wait a month to figure out that you couldn't get the product? Why keep me waiting for a month if you couldn't do it? The way I had to place my order at Bershka was never something a big...
I placed an order with Bershka (order number 40185343759) three weeks ago, and it still hasn’t arrived. After reporting the issue, I contacted Hepsijet, who confirmed that my package was lost in transit. They informed me that Bershka must handle the situation by issuing a refund or sending a replace...
I placed an order with Bershka, only to find that they canceled it without any explanation and then closed my account. Now, I can't even access my account, and my refund still hasn’t been processed after four days. This lack of communication is incredibly frustrating—I’ve emailed customer service mu...
In the past month, I have purchased three items from Bershka. Only one of the three items got here quickly, while the other two took more than two weeks. Even worse, neither of the two items that did arrive was in good enough shape to be usable. Despite my best efforts, I was unable to get in touch ...
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