After making me wait a month for my order, Bershka cancelled it without giving me a reason or calling. Why did you wait a month to figure out that you couldn't get the product? Why keep me waiting for a month if you couldn't do it? The way I had to place my order at Bershka was never something a big company would do... After making me wait for a month, they suddenly cancelled my order without telling me why or being aware of it. Strangely, they realized they couldn't get the product after a whole month. Why did they keep me in the dark for so long if they knew about this problem? It's a clear sign that a business isn't honest and doesn't value customers' time. My experience with Bershka was disappointing, and I would warn others about how they handle orders.
I bought something from Bershka on June 26, 2023. It's been a month, and my order still hasn't come, and there's no sign of a refund either. Worst of all, I can't even find out anything from them! This level of rudeness is hard to believe. They keep saying they'll check the warehouse, but hasn't it ...
I just ordered from Bershka with a discount coupon, but they canceled it without telling me why. I reached out to customer service while they were open to get some answers, but they just hung up on me and didn’t even try to call me back. I feel like my issue has been overlooked, and it's really frus...
I bought something on the Bershka website on 18/10/2024, and later I found out my order was canceled without any heads-up or reason given. I didn't expect it and felt let down by how little communication there was. I'm still waiting for my refund, and it hasn't been processed yet. Bershka was a bran...
I placed an order on Monday, March 6th and the app stated that the order would be delivered by Friday, March 10th at the latest. My order was shipped on Thursday, March 9th, but today is Tuesday, March 14th and my order still hasn't arrived. How can there be such a significant delay? I have been in ...
I waited for three weeks for my order, which was marked as "being prepared." I reached out multiple times to Bershka, seeking an update, but unfortunately, I never got a clear response. After all that waiting and effort, I checked the status only to discover that my order had been canceled without a...
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