Bershka Canceled My Discounted Orders and Deleted My Account Without Consent

Tülay
Tülay
Bershka
October 19, 2024 1:09 AM74

On October 12, 2024, I made a purchase through the Bershka app using a provided discount, but my order was canceled on October 14. I placed a new order the same day, but it was canceled again. Bershka did not restore the discount, and to make matters worse, they deleted my account without my knowledge or consent.

I am requesting immediate assistance in resolving this issue. I expect the discount to be re-applied and my account restored. This situation is unacceptable, and I need a resolution as soon as possible.

Comments

Similar Complaints

1

Bershka Canceled My Orders and Deleted My Account Without Consent

Merve
Merve
Bershka
October 19, 2024 12:51 AM82

On October 12, 2024, I placed an order with Bershka, which was canceled on October 14. I placed a second order afterward...

1

My Bershka Sale Order Was Canceled Without Explanation

Ozlem
Ozlem
Bershka
July 15, 2024 11:36 PM73

On June 26, 2024, I placed an order through the Bershka app on the first day of their sale. The order was confirmed the ...

My Bershka Sale Order Was Canceled Without Explanation

Bershka Canceled My Order, Closed My Account, and Delayed My Refund

Aslı
Aslı
Bershka
October 18, 2024 5:52 PM67

I placed an order with Bershka, only to find that they canceled it without any explanation and then closed my account. N...

Bershka Online Order Canceled Without Explanation, Refund Not Issued

Zekiye
Zekiye
Bershka
November 1, 2024 3:50 PM77

I placed an online order with Bershka, but it was canceled without any explanation, and I still haven’t received my refu...