On October 12, 2024, I placed an order with Bershka, which was canceled on October 14. I placed a second order afterward, but it was also canceled, and Bershka deleted my account without my permission or knowledge. My refunds have not yet been processed, and the discount I used has been wasted.
I am requesting immediate action to resolve this issue, restore my account, and refund the money I am owed. This situation is unacceptable, and I expect the necessary steps to be taken to fix it as soon as possible.
On October 12, 2024, I made a purchase through the Bershka app using a provided discount, but my order was canceled on October 14. I placed a new order the same day, but it was canceled again. Bershka did not restore the discount, and to make matters worse, they deleted my account without my knowled...
I placed an order with Bershka on September 5, 2024, but for some unknown reason, my order was canceled after I had already paid for it. Despite the cancellation, I haven’t received a refund, and I’m unable to contact Bershka customer service for any updates. This is extremely frustrating, and I hav...
I placed an order with Bershka, only to find that they canceled it without any explanation and then closed my account. Now, I can't even access my account, and my refund still hasn’t been processed after four days. This lack of communication is incredibly frustrating—I’ve emailed customer service mu...
I bought something on the Bershka website on 18/10/2024, and later I found out my order was canceled without any heads-up or reason given. I didn't expect it and felt let down by how little communication there was. I'm still waiting for my refund, and it hasn't been processed yet. Bershka was a bran...
I placed an online order with Bershka, but it was canceled without any explanation, and I still haven’t received my refund. When I tried to contact customer service, I was told I would be connected to a representative, but the call was abruptly disconnected. It is incredibly frustrating that I cann...
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