I placed an online order with Bershka, but it was canceled without any explanation, and I still haven’t received my refund. When I tried to contact customer service, I was told I would be connected to a representative, but the call was abruptly disconnected.
It is incredibly frustrating that I cannot reach anyone for assistance, especially since my matter is urgent. This lack of communication and transparency is unacceptable, and I expect my refund to be processed immediately.
Bershka needs to address this issue promptly and ensure customers are not left without support. I will not hesitate to escalate this matter if my concerns are ignored further.
I placed an order with Bershka, only to find that they canceled it without any explanation and then closed my account. Now, I can't even access my account, and my refund still hasn’t been processed after four days. This lack of communication is incredibly frustrating—I’ve emailed customer service mu...
I canceled my Bershka order before the product was even delivered, yet my refund still hasn’t been processed. I’ve been trying to contact customer service, but it’s completely impossible to reach anyone. The support line either doesn’t connect or keeps me waiting without a response. It’s unacceptab...
My refund has been stuck for a month, and I've been struggling to get it released! Due to the fact that Bershka customer service has not informed the bank, the payment has been prevented. Attention is required immediately. Calls to customer service are not being answered, and there is no dialogue on...
I placed an order with Bershka on September 5, 2024, but for some unknown reason, my order was canceled after I had already paid for it. Despite the cancellation, I haven’t received a refund, and I’m unable to contact Bershka customer service for any updates. This is extremely frustrating, and I hav...
I just ordered from Bershka with a discount coupon, but they canceled it without telling me why. I reached out to customer service while they were open to get some answers, but they just hung up on me and didn’t even try to call me back. I feel like my issue has been overlooked, and it's really frus...
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