I placed an order with Bershka on September 5, 2024, but for some unknown reason, my order was canceled after I had already paid for it. Despite the cancellation, I haven’t received a refund, and I’m unable to contact Bershka customer service for any updates. This is extremely frustrating, and I have no idea how to get information regarding my refund. I urgently request that Bershka process my refund as soon as possible and improve their customer service access. How can I get the support I need to resolve this issue? Please assist me in getting my money back promptly!
I canceled my Bershka order before the product was even delivered, yet my refund still hasn’t been processed. I’ve been trying to contact customer service, but it’s completely impossible to reach anyone. The support line either doesn’t connect or keeps me waiting without a response. It’s unacceptab...
I ordered a dress from Bershka’s online store on August 30, 2024, and it was supposedly delivered on September 2, 2024. However, I never received the package, even though the tracking system shows it as delivered. When I check the tracking via email, it still says the item is out for delivery. I’ve ...
On October 12, 2024, I placed an order with Bershka, which was canceled on October 14. I placed a second order afterward, but it was also canceled, and Bershka deleted my account without my permission or knowledge. My refunds have not yet been processed, and the discount I used has been wasted. I a...
I bought something on the Bershka website on 18/10/2024, and later I found out my order was canceled without any heads-up or reason given. I didn't expect it and felt let down by how little communication there was. I'm still waiting for my refund, and it hasn't been processed yet. Bershka was a bran...
I placed an order with Bershka, only to find that they canceled it without any explanation and then closed my account. Now, I can't even access my account, and my refund still hasn’t been processed after four days. This lack of communication is incredibly frustrating—I’ve emailed customer service mu...
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