Osman

"Here is the translation of the provided text from Turkish to English: "They were going to say to me from the start that they couldn't approve the product and that we needed to open it ourselves. We would then return the product to the store, but they are not approving it, claiming it's under warranty. Approve it and then say we opened it when a problem arises. This is nonsense. The service approved it, and now the regional directorate is saying they won't replace it because it has been opened.""