I purchased a Beko ProSmart Inverter refrigerator about a year ago, and since the very beginning, it has had a noticeable odor that transfers to food. At first, I assumed this was normal for a new fridge, but over time, the smell never went away.
I contacted Beko’s authorized service, and initially, they denied there was any odor. After insisting that the smell was affecting my food, they installed a device to test the issue. Eventually, they admitted that the compressor was faulty but instead of replacing the entire unit, they only replaced the compressor.
However, the issue still persists. When I called service again, they dismissed my complaint, claiming that the smell must be coming from the food inside—which is completely untrue. I am constantly cleaning the fridge, and even using the charcoal filter they provided, but nothing helps.
I bought Beko because of its long-standing reputation, but this has been a huge disappointment. No one is offering a real solution, and I am left with a refrigerator that continues to affect my food quality. I expect Beko to take responsibility and provide a proper resolution immediately!
I've only had my Beko fridge for three months, and there's a strong odor from the moment I open it. I've called the service center three times in response. During the initial visit, the technician recommended using a specific fridge cleaner, which I promptly purchased from Beko's service center. I f...
I purchased a Beko refrigerator on November 15, 2024, and ever since, I’ve been dealing with a persistent issue: condensation inside the fridge. I’ve reported the problem multiple times, and the service team has come out five times already. They even placed a monitoring device inside the unit and la...
Since purchasing my refrigerator, I have encountered numerous problems. The noise level is extremely high. Whenever the service is scheduled, they always insist that the noises are perfectly normal and can be attributed to the inverter motor. Nevertheless, these sounds are anything but ordinary. Whe...
I'm writing to share my disappointment with the Beko refrigerator I bought, which has been incredibly frustrating. I reached out to the authorized service for assistance after discovering that the cooler part of my refrigerator was no longer functioning. They arrived, installed a test device, and as...
I am absolutely furious with my Beko refrigerator! I've owned it for 10 months, and ever since we bought it, it has been cooling poorly. Initially, we didn't pay much attention, thinking it was normal, but recently, everything we put inside has started to spoil and mold! We contacted the authorized...
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