On September 18, 2025, I bought a pair of Baseus AirNora headphones from the Media Markt store in Adana. Just two days after I purchased the product, the right side stopped working altogether. Even though the headphones were fully charged and the connection had no issue, I couldn’t get any sound fro...
The battery on my Baseus powerbank has visibly swelled, posing a serious safety concern. I purchased this product expecting reliable performance and proper after-sales support—but that has not been the case. I first contacted Hakman, which used to be the official service provider for Baseus in Turke...
I bought a pair of Baseus earbuds, and the experience has been a complete disappointment. I used them for just 2 days without issue. On day 3, each earbud started acting like a separate device. On day 5, I took them back to where I purchased them, but they told me the repair system was closed and re...
"I contacted the Baseus headphone company. I discussed the headphones I bought from Amazon. They took it under review and said to contact us if you can't resolve it on Amazon. I couldn't resolve it on Amazon because there is no authorized service. I emailed the company. They responded to the email and made the payment. After I sent my bank details, the amount was deposited into my account. I thank the Baseus company and its employees."
I purchased a Baseus Magsafe Powerbank on February 26, 2024, and despite barely using it, the device is already malfunctioning before the one-year mark. I bought this product trusting the Baseus brand, but it's disappointing that it has deteriorated so quickly. I need assistance in resolving this is...
The Baseus Powerbank I purchased from Media Markt, distributed by Hakman Electronics, has a swelling battery issue as shown in the images. Despite being under warranty, Hakman Electronics offered a refund based on the price from one year ago, ₺899, instead of the current price of ₺1500-1800 for the ...
My Baseus batteries are swelling. As you can see in the attached images, the product I bought is experiencing this issue. However, the distributor is only offering a refund of ₺272, the price from two years ago, conveniently ignoring the current market value. Even Amazon is not intervening in this m...
I bought a Baseus Type-C Hub on November 25, 2022. The jack input stopped working, so I sent it in for repair on August 21, 2023. I sent the shipping fee using IBAN. I was told I'd be kept in the loop, but I never got any updates. I phoned every week for three months, and every time I was assured I ...
Around five months ago, I bought a power bank from Media Markt. It was made by the Baseus brand. However, it stopped working shortly after I got it. They want to subtract the cost from the length of the warranty. I agree to get the money back. I want either the exact same product or something simila...