I bought a pair of Baseus earbuds, and the experience has been a complete disappointment. I used them for just 2 days without issue. On day 3, each earbud started acting like a separate device. On day 5, I took them back to where I purchased them, but they told me the repair system was closed and refused to accept them.
I returned during the first week with my receipt, but the staff upstairs couldn’t help either—they just said to “send it to service.” I haven’t been able to do that, and now it’s been a month.
By the second week, the left earbud started making a buzzing noise. In the third week, the battery began draining unusually fast. Now in the fourth week, the battery barely lasts 2 hours, even after a full charge. The sound volume has dropped so low that even when my phone is at maximum volume, it sounds like it's set at 30%. I tested it on two different devices, and the result was the same.
Now neither earbud connects to my phone. The lights turn on, but they aren’t recognized by any device. On top of all this, the touch controls are completely erratic—they do the wrong thing almost every time, and feel more like a prank than a feature.
I purchased a pair of Baseus earbuds from the Mall of MediaMarkt in November 2024. For the first four months, they worked without any issues. But then they suddenly stopped functioning. I took them back to the store and was given a one-to-one replacement, which I appreciated at the time. Unfortunat...
I regret the day I purchased the Baseus Bowie E2 earbuds. The quality is terrible. First, one earbud stopped producing sound, so I had it replaced and waited 2 months for the new one. Now, the replacement won’t even connect to Bluetooth. The service is unhelpful and poorly managed, offering no real ...
I purchased a Baseus Bowie E3 wireless earphone set from Media Markt two months ago. While the left earbud works perfectly, the right earbud refuses to charge. Every time I place it in the case, the charge level remains at 10%, making it unusable. For a product to stop functioning within just two m...
I purchased the Baseus Bowie E16 earbuds two weeks ago, and they were working perfectly fine. However, starting yesterday, one earbud stopped working intermittently. When I reset them, the left earbud works but the right one doesn't. Resetting again causes the opposite issue—only the right earbud wo...
I purchased the Baseus Encok W07 True Bluetooth Earbuds, but I have been unable to connect them to any device. No matter how many times I try, they do not pair with my phone, tablet, or any other device. I expected at least some technical support, but there is no one to contact for help. I searched...
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