If your Baseus charger keeps disconnecting, first try another compatible USB cable and wall outlet, then test the charger with a different device.
Baseus notes that charging interruptions can come from the cable, adapter, socket, charging port, or power-delivery compatibility, so checking each component can help isolate the fault.
If it still disconnects, inspect the ports for dust or damage and avoid using the charger if it becomes unusually hot or shows physical damage.
For a suspected product fault, Baseus recommends contacting the seller or its after-sales team; its warranty generally covers products for 18–24 months depending on the order date.
Many people have shared their issues here and found resolutions. If you have one, feel free to reach out to Xolvie.
