The Baseus Powerbank I purchased from Media Markt, distributed by Hakman Electronics, has a swelling battery issue as shown in the images. Despite being under warranty, Hakman Electronics offered a refund based on the price from one year ago, ₺899, instead of the current price of ₺1500-1800 for the 20000 mAh, 20W model. Media Markt has not intervened in this matter. Instead of resolving the issue, they are using the previous year's price to avoid dealing with the current cost, which has been affected by inflation. When I requested a replacement through Media Markt, Hakman Electronics claimed the product was out of stock, despite Media Markt having plenty of stock. Hakman Electronics needs to address this issue properly. Hakman Electronics repair code: 6953156206540. Media Markt record number: T005-44917-R-C.
The battery on my Baseus powerbank has visibly swelled, posing a serious safety concern. I purchased this product expecting reliable performance and proper after-sales support—but that has not been the case. I first contacted Hakman, which used to be the official service provider for Baseus in Turke...
My Baseus batteries are swelling. As you can see in the attached images, the product I bought is experiencing this issue. However, the distributor is only offering a refund of ₺272, the price from two years ago, conveniently ignoring the current market value. Even Amazon is not intervening in this m...
I purchased a Baseus brand power bank from the Amazon Turkey app two years ago for ₺1708.28, but the product recently broke down. I contacted Amazon Turkey on February 4, 2025, and after negotiations, they offered a refund on February 7, 2025, since the same product was no longer in stock. I explain...
My Baseus 20,000 mAh power bank started overheating yesterday and it no longer charges. This issue appeared suddenly. I purchased the product in July 2022 from the Sivas Teknosa store, and its warranty period has now expired. However, I recently learned that this model has a known chronic defect and...
I recently purchased a Baseus product that is supposed to work with two AA batteries. I purchased two Duracell brand AA batteries and installed them in the device. But now I'm stuck with the batteries being trapped inside the product and unable to remove them. It's as if they're superglued together....
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