On September 18, 2025, I bought a pair of Baseus AirNora headphones from the Media Markt store in Adana. Just two days after I purchased the product, the right side stopped working altogether. Even though the headphones were fully charged and the connection had no issue, I couldn’t get any sound from the right earbud. The sales advisor praised the product very highly — yet the headphones failed in less than three days.
So far I haven’t returned to the store, but I will go as soon as possible to request a refund. If my request is not accepted, I will contact the Consumer Arbitration Committee. I still have the receip. I demand that the store stand behind a product that failed so quickly, and that my issue be resolved promptly.
On September 20, 2024, I purchased a pair of Baseus in-ear Bluetooth earbuds on sale from Media Markt Vega Outlet. When I got home, I realized that the sound quality was terrible. On Sunday, September 22, I went to the same store to request an exchange, but they refused because the package had been ...
The right side of my Jabra Elite 4 Active earbuds stopped producing sound. Because of this, on 09/06/2025 I brought the product to the Teknosa store in İzmir Aliağa for warranty repair. After 20 business days, I was informed that the product could not be repaired and that I could either receive a re...
I bought a pair of wired headphones from Philips at Media Markt on May 29, 2022. But I started having trouble with the sound while I was using it. I took the broken headphones back to the Media Markt store at the Istanbul Metropol AVM on May 26, 2023. Even though more than 20 business days had passe...
I purchased a pair of Baseus earbuds from the Mall of MediaMarkt in November 2024. For the first four months, they worked without any issues. But then they suddenly stopped functioning. I took them back to the store and was given a one-to-one replacement, which I appreciated at the time. Unfortunat...
About 15 days ago, through a friend, I purchased a pair of Baseus Bass BP1 Pro in-ear headphones from your Haramidere branch. During the sale, it was explicitly promised that we would have the right to a direct exchange, so with that assurance I bought the product. However, from the first day I star...
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