The electronic device I bought from Banggood stopped working after just a few days of use. What is the return policy?

The official announcements state that Banggood's return policy allows customers to return products within 30 days of receipt if they are dissatisfied and the item is still in brand new condition. Customers, however, must bear the cost of return shipping. Customers who receive a defective item may request a refund or exchange within 180 days of receipt.

To begin the return process, customers should record a video or take photos that clearly show the condition of the received item. They can then report their issue on the Banggood website's "contact us" page, located under the "After-Sales" or "Other after-sales inquiry" sections. This will allow them to communicate directly with the customer service team for further assistance.

We value real customer experiences as the most reliable source of advice. If you believe this information is outdated or if you've encountered any issues, please share your feedback in the comments below. Your input will help raise awareness and improve the overall experience for everyone.