I really need a spare part for my Baby Plus high chair, but I can't seem to find anyone to help me out. After reaching out to E-bebek and explaining the situation, they promptly redirected me, suggesting that I should get in touch with Baby Plus directly. Unfortunately, getting in touch with Baby Plus has been extremely difficult. I'm not sure what to do next. Sorry, but there's no one around to chat with right now. Looks like I have no choice but to resort to writing here. Dealing with a product that's supposed to make parenting easier can be quite frustrating when you encounter a lack of support.
I purchased a Baby Plus Gourmet High Chair from Ebebek. After a while, a plastic part on the back broke. I requested the part from the store, offering to pay for it, but despite taking my information, they didn't follow up. When I contacted Customer Service, they said the store should assist, but I'...
I purchased a Baby Plus high chair for my baby 5 months ago, but we hardly used it. While my baby was sitting in it, the chair suddenly gave way, causing my baby to fall. What if my baby had been seriously hurt? This is completely irresponsible on the company’s part! The product is also bulky, heavy...
The Summer Infant high chair I just bought has caused me tremendous distress, and I am writing to tell you how disappointed and worried I am. The chair gave way unexpectedly when my child sat in it. They might have suffered life-threatening injuries if I hadn't intervened to rescue them. Having used...
On March 10, 2023, I bought a playpen from the Ebebek store. It's a Baby Plus brand. I had a problem with the product making noise, so I sent it in for repair not once, but twice. Unfortunately, it was returned to me both times without the issue being resolved. I've sent it in for repair for the thi...
For over two months, our Baby Wind branded swing cradle has been plagued by balance and rocking problems. Despite handing it over to the Ebebek store for repairs, we're constantly being given the runaround. The first service claimed to fix the issue, yet upon its return, the problem persisted, promp...
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