On 05.08.2025 in Diyarbakır, I had a material damage accident with my Fiat Egea, license plate 06 CLJ 975. The other party was found 100% at fault, and their insurance is with Axa Insurance. Since that day, my car has been waiting in the repair shop for 16 days. Although I was told every day that an appraiser would come and my car would be repaired, Axa Insurance has still not sent an appraiser, and the process is constantly being delayed with excuses. During this time, I contacted Axa Insurance customer service multiple times, but they did not help, and in one call, the phone was even hung up on me. My car has compulsory traffic insurance. Because I have not been able to use my car for 16 days, I cannot get to work on time, my social life with my family is disrupted, I cannot attend places I am invited to, and I face difficulties with public transportation. I demand that my car be repaired immediately, that I be compensated for vehicle depreciation and loss of use, and that my grievance be resolved urgently.
I got into a car accident on December 4, 2024, and the other person was completely to blame. However, their insurance company, Axa Insurance, declined to cover the repairs for my vehicle. The recommended Çakır appraisal company advised, "Take care of the car repairs on your own, keep track of all ex...
On October 2, 2025, in Istanbul, I was involved in a traffic accident with my 2015 Fiat Ducato 16+1 school transport vehicle, in which the other party was found to be 100% at fault. Although the damages caused by the other vehicle were repaired under insurance coverage, I was left without my vehicle...
Following an accident on 02.06.2023, my CF MOTO NK250 2020, bearing the plate 27APD556, suffered damage to the front wheel axle, front two shocks, fairing, and front light. On 20.06.2023, I transported my motorcycle to your OKKAS GALIP AS - AS MOTOR service in Gaziantep. Despite weekly visits since ...
Hello, I am the owner of the vehicle with license plate 25 L* 075, Yalçın G****. On December 1, 2023, my parked car was hit by a customer of Axa Insurance, resulting in an accident for which they were found 100% at fault. Claim file number 11340362 was opened. I sent my Diminished Value Claim and No...
As a result of a traffic accident that occurred on June 3, 2021, I filed a compensation claim with Axa under the compulsory traffic insurance policy number 41623478 for my vehicle with plate number 06BUC203. The Bolu 3rd Civil Court of First Instance, in case file 2021/152 E. – 2025/210 K., ruled in...
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