Axa Insurance Refuses to Pay for Damages
I got into a car accident on December 4, 2024, and the other person was completely to blame. However, their insurance company, Axa Insurance, declined to cover the repairs for my vehicle. The recommended Çakır appraisal company advised, "Take care of the car repairs on your own, keep track of all expenses, and then file a claim with the insurance company to get reimbursed." Axa Insurance only reimbursed 81,200 out of the 105,000 in bills I had to pay. They haven't offered any help at all with the remaining amount that I've been trying to collect for 3 months.
The complaint issue reflected through your site by Mr. D. has been taken into consideration by our Company. Further information on the matter will be provided. Best regards, AXA SİGORTA A.Ş. Customer Complaint Management
An evaluation has been conducted regarding the application directed to your site. Upon review of the application, it has been observed that a damage file was opened based on the notice received by our company, and an expert was assigned for damage assessment work. We inform you that the compensation amount has been determined in accordance with Article B.2 of the General Conditions of the Compulsory Financial Liability Insurance for Motor Vehicles through the expert in the relevant file, and the file has been concluded within this framework. Best regards, AXA SİGORTA A.Ş. Customer Complaint Management
