Unauthorized Asos.com Charge, Refund Me

I found out about the ₺4,263.75 unlawful charge from Asos.com on my account on November 6, 2023. I am deeply worried about this suspicious conduct, considering I have not made any purchases on Asos.com recently.

Our home is rented, and I am the sole provider for my two children. This unapproved charge has put a serious strain on my already tight budget. This unforeseen cost prevented me from paying my rent today.

Please look into this situation and cancel the unauthorized charge as soon as possible. Thank you. The fraudulent transaction is shown in the attached bank statement.