I made a purchase from Asos.com on May 6th, but before the order even reached me, it was returned. The return was processed on May 16th, yet it’s been 3 weeks and I still haven’t received my refund. This delay is becoming incredibly frustrating. As a loyal customer who frequently shops with Asos, I’m very disappointed by how long this is taking. Please process my refund immediately—it’s unacceptable to keep a customer waiting this long.
I placed an order on ASOS.com on May 19, and it still hasn’t arrived. Apparently, my order was marked for return for reasons I don’t understand. However, I haven’t received the order, nor have I received a refund. It’s now been three weeks, and there’s been no communication or resolution. My order n...
I made an Asos.com outfit purchase in February. I still haven't gotten my item, despite the fact that the projected delivery date was March 7th. It is now April 8th. Time and again, whenever I get in touch with customer support, they assure me that my order would be delivered "soon" or "tomorrow." ...
I purchased a pair of sandals from Primark but decided to cancel the order due to unexpected taxes being added to the total. Despite canceling over a month ago, I still haven’t received my refund. I’ve sent several emails, but no one has responded, and there’s no reliable way to reach a representati...
I attempted to return my Farfetch order via UPS before it even reached me due to unnecessary customs complications. However, the return process is completely stuck because Farfetch has not responded. I don’t understand how a company of this size operates with such poor customer service. They are re...
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