On March 23, I ordered a large fries at the Arby’s restaurant in Cevahir Mall and paid an extra fee of about $0.50 for the larger size. However, despite being labeled as a large portion, the amount of fries served was very small.
When I brought this issue to the attention of the staff, I was told that this was the standard portion for a large size, and no further solution was offered. Based on the price I paid and the standards I expect from a brand like Arby’s, this portion was definitely not at a level that could be considered “large.”
I request that this issue be corrected, that a truly large portion of fries be served as advertised, and that portion sizes be made transparent and consistent.
On December 10, 2025, at around 5:02 PM, I placed an order through Yemeksepeti from Popeyes in Gazi Neighborhood, Ankara, and selected the Super Deal menu. I paid an additional fee to upgrade the fries in the menu, but despite this, the fries were delivered in a small size. After noticing this issu...
On January 28, 2026, I ordered a Beef’n Cheddar XL meal at the Arby’s branch located in Terracity Mall, Lara, Muratpaşa, Antalya. However, the product that was served had no resemblance to the product shown in the advertisement. Instead of the full and appetizing sandwich shown in the advertisement...
A few days ago, I ordered a hamburger menu from an Arby’s branch, expecting a decent meal from a global fast-food brand. Unfortunately, my experience was a complete letdown. The hamburger bun was stale, and the patty was cold and dry—far from the quality and freshness I had anticipated. On top of th...
Today, we placed an order through the Yemeksepeti app from Arby’s for three hamburger combo meals. We paid approximately $26 online, and the receipt clearly shows three meals. However, when the order was delivered, only two meals arrived—one hamburger combo was missing. We were left inconvenienced a...
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