Aramex Did Not Return My Product

Aramex Did Not Return My Product
Mehmet
Aramex
213

I placed an order on Amazon.com for two items on May 10, 2023, totaling 323.03 USD (with upfront payment for import fees), with order number 114-5022852-898585. Aramex.com informed me on May 22 that additional fees and processes were required for the delivery of the products. I requested a refund, got the assurance (see attached correspondence), but ended up being delayed for months with multiple communications and no refund as Amazon.com claims there is no record of a return.

Mehmet
January 21, 2024 9:25 PM

Attached is the last email I received from Amazon.com

Mehmet
January 21, 2024 9:37 PM

The email I last received from Amazon.com is attached.

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