I’m experiencing issues with Aramex concerning two of my orders (tracking numbers: 2286504360 and 2286472834). Both shipments require “extra information,” yet I’ve received no calls or updates despite repeatedly contacting their support team. My other orders, which are customs-paid and within the limit, have arrived without problems, making this delay even more confusing.
I’ve reported this issue to Amazon multiple times, but they’ve directed me back to Aramex. I’m frustrated with having to explain the situation repeatedly without receiving any resolution or response.
I need immediate assistance from Aramex to resolve this matter and ensure my shipments are processed promptly. Ignoring customer concerns damages trust and reflects poorly on the service.
I ordered a package from Amazon USA (tracking number 2287939566), and despite having paid all taxes in full, Aramex has stalled it at customs with no explanation! Their system says they are "waiting for documents," yet they haven't contacted me or provided any updates. I’ve tried reaching out, but ...
I am experiencing an issue with the delivery of my shipment sent through Aramex with tracking number 34783597306. Today, the tracking status showed the message “Additional information required from the customer for customs clearance.” I immediately checked my email, but I had not received any notifi...
Shockingly, these items I ordered from Amazon have not been delivered!!! The shipments with tracking numbers 2145911036 and 2145911035 are currently stuck at Aramex, been trying to obtain a test certificate as requested by the customs authorities. However, it has been impossible to reach anyone who ...
My package with tracking number 2287361532 from Aramex was originally scheduled for delivery tomorrow but unexpectedly went out for delivery today. I received a message stating that the package cannot be redirected, such as to a neighbor, without prior authorization. To resolve this, I tried submit...
I am experiencing a serious problem with the delivery of my package shipped through Aramex, with tracking number 2304830581, which I ordered from Amazon USA. I placed the order on August 1, and for nearly 10 days the shipment has been held at the Aramex Bağcılar branch in Istanbul with the status “a...
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