Shockingly, these items I ordered from Amazon have not been delivered!!! The shipments with tracking numbers 2145911036 and 2145911035 are currently stuck at Aramex, been trying to obtain a test certificate as requested by the customs authorities. However, it has been impossible to reach anyone who can provide the necessary documentation or even give me the contact information for the authorized personnel. This lack of communication and unresponsiveness is deeply concerning and also how can I solve it if there is noone to tell me what to do?? the customs duties imposed on the products exceed a total value of 150 Euros. However, it is important to note that my order consists of two separate items, which should be considered individually for customs assessment.
I ordered a package from Amazon USA (tracking number 2287939566), and despite having paid all taxes in full, Aramex has stalled it at customs with no explanation! Their system says they are "waiting for documents," yet they haven't contacted me or provided any updates. I’ve tried reaching out, but ...
I’m experiencing issues with Aramex concerning two of my orders (tracking numbers: 2286504360 and 2286472834). Both shipments require “extra information,” yet I’ve received no calls or updates despite repeatedly contacting their support team. My other orders, which are customs-paid and within the li...
I am experiencing an issue with the delivery of my shipment sent through Aramex with tracking number 34783597306. Today, the tracking status showed the message “Additional information required from the customer for customs clearance.” I immediately checked my email, but I had not received any notifi...
I am having a serious issue with the delivery of my Aramex shipment with tracking number 2305290175. First, I received a message stating that my package would be delivered that day, but no delivery was made. After that, the system showed a message saying I needed to wait until August 27. When I call...
I am experiencing a serious problem with the delivery of my package shipped through Aramex, with tracking number 2304830581, which I ordered from Amazon USA. I placed the order on August 1, and for nearly 10 days the shipment has been held at the Aramex Bağcılar branch in Istanbul with the status “a...
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