On December 24, 2022, I purchased an Apple watch Nike serial 7 45 mm watch with serial number STN92JV7345 and invoice number BC32022000004748 from the Teknosa store. The product failed after only one week. The device was then delivered to Apple Zorlu. It was reported to be defective. They said I could go to Teknosa and change my product based on this report. I submitted the report to Teknosa, and they said it needed to be examined. They examined the report for a week and said it was invalid, and we needed to send the device to the service. The device was later sent to KVK technical service, where it was determined to be defective. Teknosa says they do not replace the device, despite two reports, and Apple does not accept the reports. I would like Apple to look into this matter and resolve my complaint. Because Apple refuses to accept the report, Teknosa will undoubtedly return. I need to know right away.
We purchased a MacBook Air m2 16 GB device from Teknosa Ankara Batıkent Atlantis branch on 20.07.2023. After 4 days, the screen of the device went dark even though there was not the slightest impact, etc. When I contacted Apple on 25.07.2023, they advised me to obtain a fault report from an authoriz...
I sent my Apple Watch 7 45 mm watch, which I have been using for about 3 months, to Apple KVK Besiktas technical service (via Vatanbilgisayar) because it did not charge and did not turn on. In the first report, it was reported that the watch was not turned on and not charged, and it was reported to ...
I discovered that my Apple Watch 7 Series couldn't perform ECG readings, so I reached out to Apple support. On May 29, 2023, I left it at Zentech Bursa and was informed that I could collect it in 2 days. I received it before it was sent to Apple's repair center with service code SRV228490 from Zente...
I purchased a generation model of Apple Airpods 3 from Teknosa on December 12, 2022, but unfortunately, the right earphone is defective. I immediately took the device to the authorized repair services, Gürgençler and KVK, but was dissatisfied with the low frequency repair solution they offered. As t...
On August 22, 2023, I purchased an Apple iPhone 14 Pro Max 128 GB from Teknosa. It began acting strangely after about 27 days, turning on and off on its own and losing network connectivity. I took it to an authorized Apple service center, where the problems were documented. I gave Teknosa the report...
Comments