On November 1, 2024, I purchased a Philips iron from Amazon for ₺4399. The product was listed under the Prime Opportunity category, which promised a refund of the price difference if the product's price dropped in November. On November 16, the price dropped to ₺4139, so I contacted customer service the same day. I followed up twice and was assured the difference would be refunded by December 20. When no refund was issued by that date, I reached out to customer service again. I was told the system would identify it automatically, but sometimes it could be overlooked, and a review would be opened. Despite this, I received no response. On December 24, I called again and was told the system couldn't be manually adjusted. Each interaction yielded a different explanation, and despite meeting all the conditions, my request was denied. I trusted Amazon but feel let down by this experience.
I purchased an MSI Thin 15 laptop on November 1, 2024, during the Epic November campaign on Amazon.com.tr for ₺27,999. Shortly after, the price dropped to ₺25,999. Considering the price difference, I thought about returning the product and repurchasing it at the lower price. When I contacted Amazon ...
I purchased a product from Amazon in October 2024 and returned it before it even reached me. However, my refund has still not been processed. Every time I call, they keep stalling me, saying I am under "Amazon’s guarantee," yet my money has not been refunded. I have provided all the necessary detail...
As an Amazon Prime member, I purchased a Philips electric pressure cooker from the e-commerce site on October 11, 2023, around 11:00 AM, under the guise of a "Prime Exclusive Deal." The listing stated a price of 2650 TL, with Amazon as the sender and supplier, and delivery scheduled for October 13, ...
I purchased a Philips XXL Airfyer from Amazon Turkey on November 2, 2022. The words "If there is any discount throughout November, the difference will be repaid" were put in bold characters at the top of the page. They responded to my email on December 11 and said they would issue a refund of 700 TL...
On July 11, 2024, I ordered an S7 Max Ultra device from Amazon with order number 402-7202619-8380322. The product price was ₺36,999.00 at the time of purchase. Although I found it cheaper on Nethouse.com.tr, I chose Amazon for its perceived reliability. On July 16, 2024, during Prime Week, I notice...
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