On July 16, 2023, I ordered a TCL 65P735 TV from Amazon. Initially, they claimed the item was in stock and promised delivery on Tuesday, July 25th. It was never delivered, and the delivery date was pushed back to August 1st, a week later. Despite numerous conversations with customer service, the item has yet to be shipped, despite representatives assuring me that there are 16 units in stock and that I should not be concerned. They keep making excuses such as "just wait." On July 28, 2023, they claimed the delay was due to my purchasing the item at a discount, and they suggested canceling the order and placing a new one at a higher price to ensure delivery. This unconvincing approach increased my frustration. I demand that my ordered item be delivered, and this experience has caused me to reconsider using Amazon.
purchased a television on July 17, 2023, from the Amazon website. The initial delivery date was scheduled for July 26, 2023. However, as the said date approached, it was postponed to a week later, which was August 2, 2023. But again, they postponed the delivery date to August 8, 2023. When I checked...
On November 20, 2024, I ordered a TV from Amazon during a promotional sale when the product was listed as in stock. However, immediately after my purchase, the website indicated, "Make the payment now, and we will notify you by email when the product is back in stock." I contacted Amazon customer se...
I purchased a 50-inch TCL TV from Amazon. Since a pixel defect was detected, a service report was issued, and I returned the TV. Later, I contacted Amazon customer service, stating that I wanted to reorder the same product, but I noticed that the price had increased, which put me at a disadvantage. ...
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