A few of my orders were canceled by Amazon because the Customs law changed in Turkey. Since I bought it at a cheaper price from Amazon, I bought the same products with express shipping, hoping that it would be delivered by August 21, when the law will change. It was canceled again. Now they locked my account due to excessive trading and cancellation. I have been shopping on Amazon since 2010, when there was no Amazon Türkiye. I do a lot of shopping. Whatever my parents need at the summer house, I buy them from Amazon. This is truly a great injustice. It means we closed your account. I replied three times. Amazon is my support abroad as well. Yes, I shop a lot. Because I bought a summer house and a detached house. I complete their shortcomings. As I said, if you check, you will see that I have been buying from Amazon in America since 2008. You block all of these. Last year I stayed in Spain for 1 month. I shopped on Amazon, and before that I stayed in Germany.... It's really a shame
Hello. I was someone who followed and used Amazon when it was still in its development phase in America. I am one of the first users and first Prime members of Amazon Turkey. I generally appreciated that Amazon is a global company and prioritizes customer satisfaction. However, today I encountered a...
I ordered something from Amazon, and right after that, my account got suspended for no reason. My current order got stopped, and now my past orders are on hold too, with no shipments happening. I’ve reached out several times, but I can’t find any customer service reps in Turkey, no phone numbers, an...
Amazon.com.tr Order No. 405-4911578-4977105. I returned a product I purchased internationally, but it's been almost a month, and I still haven't received a refund. I couldn't use DHL because they had an agreement in place, and DHL wasn't available where I was. An Amazon customer service representati...
I regularly shop on Amazon.com.tr and recently purchased 4-5 books. Two of them were supposed to arrive from abroad. According to the emails I received, the sellers canceled those orders. Later, Amazon.com.tr also canceled the other books I ordered and informed me that my account had been closed. Th...
I have been an Amazon Türkiye member since 2019 and have placed nearly 1000 orders. For 2 months, he has been sending an e-mail under the name of Amazon Türkiye Account Specialist canceling my meaningless orders. As an account that has placed nearly 1000 orders in 5 years, 15/20 of them were returne...
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