I recently had an unexpected and disappointing experience with Amazon Turkey. I was surprised when I opened the package after eagerly awaiting the arrival of my Apple Watch 8. The strap couldn't be attached, and upon closer inspection, I discovered that the watch inside was indeed red, as I had requested, but it wasn't an Apple product; it was from a completely different brand. I immediately contacted their customer service to report the problem. They told me to return the item, which I did right away. However, my annoyance grew as two months passed with no communication regarding the return. When I contacted customer service again, they promised to review the warehouse records within 10 days. Despite this, the situation remained unchanged after two weeks. This time, I was told that the returned product was fine and that they would refund me in the same way. As a long-time Amazon customer, I never expected to receive a counterfeit product directly from Amazon Turkey. This experience has left me deeply disappointed, and I demand a proper resolution - a refund for the product I never received.
Hello, I have a complaint regarding Amazon Turkey. I enjoy using Amazon in Turkey, but I've encountered a problem. On May 24th, I placed an order, and the product was supposed to arrive on May 26th, but it didn't. I saw a message saying it would be delayed, so I waited, but it still didn't come. I k...
''Apple Touch ID Enabled and Numeric Keypad Magic Keyboard'' is part of an order I placed on Amazon Turkey, with the number 406-6574629-9275523. It has been nearly two weeks since I originally requested to return this item. Because the company has gone beyond the legally mandated return period for A...
Hello, I am writing to you from Turkey. I am an occasional shopper from Amazon.com. In my last purchase, I requested a product from Amazon Germany. The product arrived in Turkey and I waited for the cargo company to deliver it to me. However, I learned that the cargo company gave it to another cargo...
On May 6, 2023, I used my Amazon Turkey account to buy a pair of sports shoes. Due to the fact that it came from another country, the estimated delivery time was 9–12 days. After 8 days, I went to my Amazon account and saw a message on the Orders page that said, "You haven't placed any orders in the...
I got a product from Amazon Turkey that had a big tear in the middle, so I didn't want to take it and asked for an exchange. But when I told Amazon Turkey's customer service what happened, they said they could only give me a refund and couldn't help me exchange the item. But here's the catch: when I...
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