Amazon Gift Card Orders Cancelled for Suspicious Activity

I am writing to complain about the way Amazon.com has handled my account and my attempts to purchase and use US Amazon gift cards. On 8 August 2026 I placed an order for five US Amazon gift cards of 100 USD each, for a total of 500 USD. That order, and several subsequent gift card orders I placed after that date, were cancelled by Amazon. I received an email stating that “suspicious activity” was detected on my account and that the order was therefore cancelled. Despite this, some of these cancelled orders were still charged to my payment method, and Amazon has not clearly informed me which amounts were refunded and which, if any, are still being held. As a result, I am currently blocked from buying, gifting or using US Amazon gift cards on my account, without a clear justification and without transparent communication about my money. This situation is unacceptable. I expect Amazon to immediately apologise for this treatment and to reinstate my account so that I can again purchase and use US Amazon gift cards. I also expect a written breakdown for every cancelled gift card order since 8 August 2026, clearly stating which payments were refunded and which remain outstanding, and I expect any remaining amounts to be refunded without delay. In addition, I expect Amazon to review the actions and decision-making of its online security team in this case and to ensure that competent, knowledgeable professionals handle such issues so legitimate customers are not wrongly treated as suspicious. I request a prompt, detailed response and a final resolution of this matter, not another generic security message.