I've been trying to contact you for days to increase my DASK policy coverage, but you keep opening a ticket promising a call back that never comes. It's been three weeks, and I'm still having trouble getting my request processed. It shouldn't be this difficult. We're having a difficult time, and you're not helping. Recep, an Allianz headquarters representative, called me and suggested a different policy, but I declined and asked him to only process my DASK policy modification. He said he'd call back in thirty minutes, but he never did. When I followed up, he said they'd call me back on Monday, but when I called the next day, they'd deleted my request from the system. I'm sorry I chose Allianz, and I'm anxiously awaiting a response. If you don't answer back soon, it feels as if you're mocking your customers!
I'm in a bind as a result of a windshield replacement covered by my comprehensive insurance policy. Following the approval of my claim at Allianz headquarters on August 23, I was referred to an authorized service center. Despite the fact that it has been more than 48 hours since the approved procedu...
I wanted to inquire about the process regarding our burst water pipe, so I dialed the Allianz Insurance number, 0542 *** 61. Before I could even explain that DASK is linked to earthquakes, the woman on the other end of the phone said, "We do not handle DASK." My call was cut short when she hung up. ...
I have Allianz Supplementary Health Insurance, which gives me a free check-up service. I asked for an appointment to use this benefit in March, but even though three months have passed, I haven't heard back. When I called in April and June, I was told that they were having problems with their system...
I purchased my car insurance through Göral Sigorta Aracılık Hizmetleri Ltd. Şti., acting as an agent for Allianz Sigorta. The policy number is 0001021062311623. When I requested to cancel this policy, the agency simply refused to process the cancellation. I then sent a formal petition directly to Al...
Some want to terminate, but they don't give permission, others like me want to renew, but they don't start the process with an excuse. They do business without logic and rules. All documents are clear, I have the right to renew my policy, but they are stalling me for a reason I cannot understand. I ...
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