The package I bought from Aliexpress arrived empty, there is nothing inside, how can I communicate scam orders?

Scam orders refer to fraudulent or deceptive purchase requests made with the intent to defraud a seller or service provider. If you receive an empty product package, follow these steps to resolve the problem:
• Contact the Store: Begin by contacting the seller or retailer from whom you purchased the item. Explain the situation and ask about potential solutions. They may propose a solution to the problem. • Open a Dispute on AliExpress: If you are unable to contact the seller or if their proposed solution falls short of your expectations, you can file a dispute through the AliExpress platform. Navigate to the order details page and then click the "open dispute" button. Make sure you have compelling evidence to back up your claim of an empty package, such as videos or photos of the contents upon arrival.
• Document the Problem: It is critical to thoroughly document the problem because this evidence will be required when filing a dispute. Visual evidence, such as photos or videos, can significantly bolster your case.
• Investigate Similar Cases on Xolvie: Look into platforms like Xolvie to review the experiences and solutions shared by people who have faced similar issues. This can provide useful insights and direction. Moreover, Look through the Q&A section on the brand’s page for more information or potential solutions to your specific problem.