I bought two things from AliExpress on November 11th. About a month later, I got a message from customs asking for more details, like the invoice for the product. The seller said they didn't have a receipt. There's no customer service, no product, and no refund. It's just really frustrating. I don't have the product, my money, or anyone to talk to. A really tough situation that I just can't get out of.
The product I bought from AliExpress got confiscated during customs clearance. There will be no refund or payment issued. I reached out to them via email and tried contacting the seller, but unfortunately, I didn't receive any response. I'm seeking guidance on where to seek assistance. Unfortunately...
I recently tried AliExpress in the hopes of taking advantage of their offer to bring in five items per month without paying any customs duty. I ordered four items in September, three on September 5th, and one on September 11th. However, only one of these orders has arrived at my door, and the other ...
My recent AliExpress transaction was never processed by customs and I never got my merchandise or a refund. The whole thing is really absurd. How is it possible for this kind of system to exist? It's disheartening that AliExpress hasn't gotten its act together yet. All I asked for was a refund, and ...
I purchased a product from AliExpress that turned out to be defective and did not have the promised features. Despite paying 410 ₺ in customs fees to receive it, the seller and AliExpress failed to provide a proper return process, which should have been free. The seller intentionally delayed the ret...
I have not received refunds for 2 products on AliExpress yet. I am unable to reach anyone for assistance. I have never had any issues with other purchases on the site, and I am satisfied overall. I don't want to lose trust in the platform. I would appreciate your help. I'm at a loss and don't know w...
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