I have not received refunds for 2 products on AliExpress yet. I am unable to reach anyone for assistance. I have never had any issues with other purchases on the site, and I am satisfied overall. I don't want to lose trust in the platform. I would appreciate your help. I'm at a loss and don't know what to do. I'm very disappointed. Thank you very much.
AliExpress has completely let me down. I ordered a specific item, but instead, they sent me the wrong product. To make m...atters worse, there is no return option, leaving me stuck with something I didn’t order. This is not how a shopping platform should operate. There is no real customer service, no
My AliExpress order has a significant issue that I require assistance with. Despite the fact that the package was held u...p in customs and was never delivered, the seller refuses to issue a refund. When the package was delivered, the seller had already been paid, and there is currently no one to conta
I made a purchase on AliExpress with order number 1106903907736693 and decided to cancel it. Even though a month has pas...sed since the final refund date, I still haven't received my refund. This is extremely frustrating and unacceptable. I've reached out to customer service multiple times, but they h
I placed an order on AliExpress, but unfortunately, the product arrived defective. I immediately filed a return request,... which was accepted. However, since then, nothing has moved forward. I wasn’t provided with a return shipping code, nor was I told which courier I should use to send the item back.
My recent AliExpress transaction was never processed by customs and I never got my merchandise or a refund. The whole th...ing is really absurd. How is it possible for this kind of system to exist? It's disheartening that AliExpress hasn't gotten its act together yet. All I asked for was a refund, and