Alfa Romeo Junior Elettrica Battery Leak on a Nearly New 2024 Vehicle
I am the owner of a 2024 Alfa Romeo Junior Elettrica Speciale. On January 23, 2026, when my vehicle had 17,000 km (about 10,600 miles) on the odometer, it suddenly became inoperable and had to be towed to the authorized Alfa Romeo service center at İstanbul Maltepe Otokoç.
After approximately one month of inspection, I was informed that there was a battery leak and that a replacement battery had been requested from Italy.
Considering that this is a very new vehicle with relatively low mileage, I do not find such a serious fault acceptable in terms of both safety and quality.
For this reason, I requested a vehicle replacement by paying the price difference. Initially, Alfa Romeo Turkey customer service accepted my request for a replacement with a price difference, but later I was informed that they could not replace the vehicle after all, without providing a clear or consistent explanation.
As a result, I have been left without a clear solution and with serious doubts about the safety and reliability of the vehicle, especially due to a factory-level defect such as a battery leak.
I request that my vehicle be replaced with a new one under fair conditions, taking into account the initial acceptance of my replacement request, and that a clear and final resolution be provided as soon as possible.
I received service for a month due to a battery leakage issue in my vehicle, but my request for a replacement was denied, and I have initiated legal proceedings. The brand’s approach has been very disappointing.
Today is 11.06.2026 and my car is still waiting at Otokoç Maltepe for a battery replacement. In the end, I’ll probably burn this car in front of Otokoç as a warning. Indifference, irrelevance, refusal to admit the mistake, unprofessionalism, depriving me of the vehicle, inability to manage the supply process, and many more negatives! Shame on TOFAŞ, which claims to be Turkey’s biggest, and the supposedly Italian Alfa Romeo! Yet the size of a commercial enterprise is measured first by the value it gives to its customers and then to its employees. Instead of compensating for the mistake, choosing to prolong the lawsuit with their salaried lawyers is exactly the attitude that suits them.
