I canceled one of the two tickets I purchased from Ajet for a flight on November 10, 2024. Despite requesting the refund on August 25, they still haven’t returned my money, nor have they even apologized for the mistake. I have followed up multiple times, but they continue to ignore my issue and leave me waiting.
This is an unacceptable approach to customer satisfaction and raises serious questions about their professionalism. I strongly condemn Ajet for this mistake and demand that they immediately refund the amount they owe me.
On 1 October 2024, Ajet canceled our Bergamo–Istanbul flight, leaving us stranded at the airport. We were only able to return the following day, incurring unexpected expenses for accommodation and food. For the past 87 days, we have been trying to get compensation for our expenses from Ajet, but to ...
I purchased flight tickets from AJet, but after the airline made last-minute schedule changes, I decided to cancel. The cancellation was confirmed and approved, and I was told that I would receive a full refund. However, days have passed, and I still haven’t received any payment back to my account. ...
Since 2024, I have taken around 10 flights with AJet, as there are no alternative airlines available for my route. Out of these flights, only one or two were on time—the rest were either delayed or, worse, canceled without any notice. AJet also charged me twice for the same ticket, and getting a re...
Ajet company did not accept my ticket, which I bought on December 6th, even though I wanted to change it for the flight on Monday, 1 hour later on the same day. Even though I called an hour later to ask if they could make the change, I received a rejection response. There was still 1 day left for th...
On 21.11.2025, I purchased two tickets under the same reservation through Ajet, and when one of these tickets was cancelled, I received a refund, although a deduction was applied; however, for the other ticket within the same reservation, I was told that only ₺198 would be refunded. Considering that...
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