1
Murat is completely dissatisfied with the result

Ajet Canceled My Bergamo to Istanbul Flight and Ignored My Compensation Request

Murat
December 27, 2024 1:43 pm
38

On 1 October 2024, Ajet canceled our Bergamo–Istanbul flight, leaving us stranded at the airport. We were only able to return the following day, incurring unexpected expenses for accommodation and food. For the past 87 days, we have been trying to get compensation for our expenses from Ajet, but to no avail. Despite applying to the General Directorate of Civil Aviation under the Ministry of Transport of the Republic of Turkey and receiving a favorable decision, Ajet has taken no action, even after we submitted this official document. Think twice before purchasing a ticket from this company, which blatantly disregards state decisions. It feels like they operate under the mindset of "I can do whatever I want."

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

AJet Canceled My Istanbul-İzmir Flight Last Minute

Ekrem
February 04, 9:11 pm
-
AJet Canceled My Istanbul-İzmir Flight Last Minute

Ajet Refused to Refund or Compensate for My Brother's Canceled Flight

Eyüp
December 18, 2024 2:05 pm
16
5
Müjgan is very satisfied with the result
Resolved

Ajet Changed My Flight Four Times Then Canceled Without Explanation

Müjgan
October 19, 2024 12:29 pm
58
"I want to sincerely thank Ajet and their team for handling my situation promptly. They took immediate action, offered a full refund, and resolved the issue well before my flight. Their swift response and commitment to resolving the inconvenience made a real difference. I truly appreciate the professionalism of Ajet’s personnel and their dedication to customer satisfaction."
Report a Similar Issue