On 1 October 2024, Ajet canceled our Bergamo–Istanbul flight, leaving us stranded at the airport. We were only able to return the following day, incurring unexpected expenses for accommodation and food. For the past 87 days, we have been trying to get compensation for our expenses from Ajet, but to no avail. Despite applying to the General Directorate of Civil Aviation under the Ministry of Transport of the Republic of Turkey and receiving a favorable decision, Ajet has taken no action, even after we submitted this official document. Think twice before purchasing a ticket from this company, which blatantly disregards state decisions. It feels like they operate under the mindset of "I can do whatever I want."
I booked a flight with AJet (Flight VF3074, Istanbul to Izmir, February 7, 2025), only for it to be canceled just two days before departure due to vague “operational reasons.” With no alternative flights available, I had no choice but to cancel my ticket. I planned my entire trip around this flight...
We purchased tickets through Ajet for my brother and his wife. The itinerary was from Dalaman to Ankara, and then a connecting flight to Erzurum. However, when they arrived in Ankara, their flight was canceled. We requested compensation or a refund for the canceled flight, as we are entitled to it. ...
On May 28, 2025, my Moscow–Ankara flight booked through Ajet was canceled for vague “operational reasons.” Despite repeatedly asking, I received no clear explanation. After the cancellation, Ajet provided no written or verbal information, nor any assistance for accommodation, food, or basic needs. W...
I purchased an international ticket from AJet well in advance, only to find out that the flight was canceled just two weeks before departure. The options I was given were disappointing and inconvenient: either fly a day earlier, change to a different date, or get a refund. None of these addressed th...
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