After Ajet separated from Turkish Airlines last year and started operating independently, I decided to purchase a plane ticket from them for the first time. Although I was skeptical about the negative comments on social media regarding their decline in quality, I wanted to give them a chance. Unfortunately, my experience confirmed the concerns. The flight I booked was not only rescheduled once but four times, with changes to both the time and date, causing me considerable inconvenience. I thought I could manage, but then the flight was canceled entirely without any explanation. In a rush, I bought a ticket for a different route, only to later discover that other airlines were still flying the original route. I purchased a ticket from another airline for that route and requested a free cancellation due to the inconvenience caused. It's been several days, and I still haven't received a response. Each time I call, I’m told, "We’ve marked it as urgent; you’ll hear back today," but nothing happens. Now, with less than 18 hours remaining until the flight, I urgently need a resolution.
I purchased an international ticket from AJet well in advance, only to find out that the flight was canceled just two weeks before departure. The options I was given were disappointing and inconvenient: either fly a day earlier, change to a different date, or get a refund. None of these addressed th...
On 1 October 2024, Ajet canceled our Bergamo–Istanbul flight, leaving us stranded at the airport. We were only able to return the following day, incurring unexpected expenses for accommodation and food. For the past 87 days, we have been trying to get compensation for our expenses from Ajet, but to ...
On April 21, 2024, I purchased an AJET flight (PNR: 14QEJH) from SAW to EZS scheduled for June 28, 2024, at 23:55. However, I encountered several issues: Flight Time Change: The departure was moved 90 minutes earlier without notification. Lack of Communication: I only discovered this change while ch...
I purchased a ticket from Ajet Airlines, but now I can't change, cancel, or even get a refund. When I contacted customer service, I waited on hold for ages, only to be met with rude and dismissive responses. They are charging more for a ticket change than the original price, which makes absolutely ...
I booked a round-trip direct flight from Ankara to London with AJet, only to receive a notification that my flight was canceled due to "operational reasons." Without giving me much choice, they rescheduled my route through Istanbul instead. I accepted the new flight option and had already made full ...
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