After the airline canceled my flight and sent me an email saying, "technical issue, we can't use the aircraft you would be flying with," AirHelp looked into my case. I missed my connecting flight to another country because of this cancellation. I was only able to book a new flight 12 hours later on a much longer route. AirHelp decided that there would be no compensation for this flight even though the airline wrote that there was a technical problem. What worries me the most is that the airline now seems to be giving a different reason for the cancellation, and AirHelp just went along with it without really looking into the clear evidence I gave them.
On September 13, 2024, I flew with Ryanair, and my flight was delayed by approximately 3.5 hours. On September 14, 2024, I submitted a compensation claim to AirHelp. During the application process, I was assigned the claim number 5227538. Despite almost a year passing since my application, I still ...
On October 3, 2025, I purchased a ticket for the Ankara–Baku flight operated by Azel Airlines through the Skyscanner app. My reservation number was SQERB29J, and I paid ₺8,356 for the ticket. However, when I arrived at the airport, I was informed that my ticket had been canceled without any prior no...
I was charged on my card for a hotel or flight reservation made through a Skyscanner-linked provider, but I never received any confirmation email, booking number, or itinerary. I tried every method to contact the company—submitted multiple support tickets, double-checked my email folders repeatedly,...
I bought a ticket with reservation code WM8BDF through Skyscanner, which took me to the Turkish Airlines website. It was about 3:00 in the morning. Oops, I accidentally picked January 11, 2024, as the departure date instead of January 12, 2024. Also, they mentioned that the ticket couldn't be chang...
I bought a round-trip flight from Ankara to Belgrade on November 6, 2023. Even though I purchased the ticket on Skyscanner, the payment took me to the ticket.com.tr website. I trusted Skyscanner's reputation, so I went ahead with the transaction and made the purchase. On December 5th, I found out t...
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