I was charged on my card for a hotel or flight reservation made through a Skyscanner-linked provider, but I never received any confirmation email, booking number, or itinerary. I tried every method to contact the company—submitted multiple support tickets, double-checked my email folders repeatedly, and even looked for alternate communication channels—but there has been absolutely no response.
What’s worse, Skyscanner themselves have also failed to respond to my inquiries regarding this missing booking. I now have a payment deducted from my account with no service delivered and no way to track or verify the reservation.
This lack of communication and accountability is unacceptable. I urgently request that Skyscanner and their booking partner investigate this issue, provide me with the booking confirmation or refund the unauthorized charge, and ensure their users are not left in the dark after payment. Please treat this matter with priority.
On the evening of May 16, I purchased a flight ticket through Skyscanner for a Philippines AirAsia flight from Manila to Tagbilaran. The payment went through successfully, and the amount was deducted from my account. However, I never received any confirmation email—no ticket, no booking reference, n...
It’s unbelievable that in this day and age, a global platform like Skyscanner doesn’t offer any direct phone support. I need to cancel a flight ticket I purchased, but there's no way to reach anyone by phone. I’ve sent emails, but no one replies—no confirmation, no follow-up, nothing. How can a com...
I purchased a flight ticket from Tickets.com.tr, and shortly after, I received an email stating: "Dear Customer, your flight reservation has been made, and the ticketing process is ongoing." However, my ticket has still not been sent to me, even though the payment was processed. I booked this tick...
I am absolutely furious with Skyscanner and XL Rent! I rented a car through Skyscanner, and just one day before my vacation, the reservation was canceled! To make matters worse, the "solution" offered by XL Rent was to cancel through Skyscanner and then rebook directly with them, but at exorbitant n...
I have been a loyal Skyscanner customer for 5 years. On January 11, 2025, I purchased a ticket for a Turkmenistan Airlines flight from Istanbul to Bangkok departing at 07:20 AM. I paid ₺9637.77 using my Visa card (Transaction ID: 9865629). However, I never received any confirmation or ticket details...
Comments