On September 13, 2024, I flew with Ryanair, and my flight was delayed by approximately 3.5 hours. On September 14, 2024, I submitted a compensation claim to AirHelp. During the application process, I was assigned the claim number 5227538.
Despite almost a year passing since my application, I still have not received any results from AirHelp. Every time I contact them, I get the same response with no real progress updates. I am repeatedly told, “We are waiting for feedback from the airline,” which feels like a standard and automated reply.
I demand that my compensation claim be processed as soon as possible, that a clear explanation be given as to why the process has been delayed for so long, and that a proper resolution be provided without further delay.
I submitted a claim to AirHelp 5 months ago, and I still have not received any results. During this entire period, I have not been given any updates or meaningful feedback regarding the status of my case. The advertisements that AirHelp runs on social media are absolutely misleading. The people sho...
On October 4, 2025, via Skyscanner and using Kiwi.com as the agent, I booked flight ticket number 684597127 for Cambodia (for October 17). The payment of $919 was made by credit card. On October 6, due to compulsory reasons, I requested a cancellation. My cancellation was accepted with a fee of 30 E...
After the airline canceled my flight and sent me an email saying, "technical issue, we can't use the aircraft you would be flying with," AirHelp looked into my case. I missed my connecting flight to another country because of this cancellation. I was only able to book a new flight 12 hours later on ...
I was charged on my card for a hotel or flight reservation made through a Skyscanner-linked provider, but I never received any confirmation email, booking number, or itinerary. I tried every method to contact the company—submitted multiple support tickets, double-checked my email folders repeatedly,...
On October 3, 2025, I purchased a ticket for the Ankara–Baku flight operated by Azel Airlines through the Skyscanner app. My reservation number was SQERB29J, and I paid ₺8,356 for the ticket. However, when I arrived at the airport, I was informed that my ticket had been canceled without any prior no...
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